Service Management Maturity Executive Roundtable

Service Management Maturity Executive Roundtable
Bridging the Gap: Mastering Change Before it Masters You (Conference)

Dec 11, 2008
Philadelphia, PA
United States

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Event detail

This executive roundtable is being offered by HP in association with IDC.

As business expectations for new IT services escalate, mastering change has become a major goal for IT leaders. Poorly planned or badly executed change can have massive consequences for your business, especially with growing IT operational complexities. Manual, incremental efficiency gains are simply not keeping pace with business expectations. The gap between what IT can achieve and what your business expects continues to widen.

How can you bridge the gap and re-gain control of change across the service lifecycle?

Join experts from IDC and HP as well as your peers for an interactive roundtable to explore industry trends, hear customer scenarios, and discuss strategies that will help you proactively meet increasingly complex IT operational needs including:

Realizing service management maturity and ITIL adoption trends to deliver high quality IT service
Leveraging three breakthrough strategies to conquer the silos of IT operations, create staff efficiencies, mitigate business risk and drive business value
Exploring the benefits of an integrated change process and automation in virtualization environments
Developing a prioritized action plan that delivers short-term business benefits

Learn how HP's integrated IT Service Management and Business Service Automation ITIL-based approach can bridge the gap, connecting the relationship between infrastructure components and the business services they support. Hear examples of how this approach can dramatically accelerate change automation across the entire service lifecycle and enforce standardized processes and change compliance discipline across IT functions.

Event Benefits

You will leave with ideas and strategies to connect and automate your organizations' IT processes and functions within Operations and across the IT value chain. Attendees will also receive the recently-published IDC white paper: Optimizing IT Investments and Delivering Business Value with Service Management Automation

Who Should Attend

This executive roundtable is complimentary for the following qualified audience:

CIOs, CTOs and COOs
VPs and Directors of IT Infrastructure, IT Operations, Information Systems and Operations
Datacenter operations/directors/managers
Change owners/managers
Service owner/manager/director
Global operations .

IDC reserves the right to determine the total audience profile and your registration is subject for approval. Upon receipt of your registration, if you do not qualify, you will be notified within 5 business days. By registering for this offer, you will receive related information by email from IDC and the sponsoring vendor, HP Software.