Industry Comments
We believe that with thought and planning, mid-sized enterprises can use inexpensive tools and smart processes to get out of the trough they are in. One such tool is the Science Logic EM7 management appliance that uses a simple architecture to start small and grow by adding appliances to more locations if needed. 
Are You A Candidate?
Have you been tasked with dramatically improving IT service levels? Are you faced with managing more and more virtualized deployments? Have you been looking at the “big three” for ways to better monitor and report on service availability only to realize you can’t afford the cost and complexities? Do you have to get a centralized management solution up and running quickly?
The Promise of our EM7 Offering
The primary reason customers invest in Science Logic’s EM7 appliance is to deliver on the promise of maximum uptime and performance from their IT infrastructure. What sets EM7 apart is its unified monitoring system that delivers the capabilities of a framework solution at a fraction of the price (see Figure 1 below).
Consequently, the promises of our offering include:
- Providing IT a complete view of systems operations (including virtualized environments) enabling them to avoid problems that could lead to unplanned outages.
- Providing IT with an integrated ticketing platform allowing IT to open a ticket, escalate urgent issues, and research a customer issue on the spot.
- Providing integration and message consolidation with monitoring tools you have in place and (if required) integration with Tevron’s CitraTest APM to provide insight into real user experience.
- The ability to significantly reduce both the cost associated with unplanned outages, and the cost of deploying a monitoring, ticketing and reporting management solution.
Where to Begin?
Please read more about Science Logic (the company) and in particular their EM7 management software here: www.sciencelogic.com
Please contact us to discuss your management domain, your staff, your plans for IT management and any monitoring software currently in place. If together we agree that EM7 is a viable solution we will schedule a demonstration tailored to your specific needs immediately.
If you decide to proceed with your EM7 purchase, we will submit a Statement of Work and Project Plan detailing our responsibilities (and yours), our suggested timeline, the project’s success criteria (your goals and ours) and our deliverables.
You will receive a successful project managed by our Project Management Office, delivered to the expectations Whitlock established at the outset. We look forward to speaking with you.